Purpose of the Role
To organise and coordinate the nursing staff and ANAs in order to provide a welcoming, friendly, efficient and professional service to our clients.
We are working as a team of 7-10 Veterinary Surgeons with a team of 5 qualified Veterinary Nurses and 4 student Veterinary Nurses.
We have a team of 8 reception staff and a Practice and HR Coordinator Team
Our Clinical Director holds her RCVS Certificate in Small Animal Surgery and has been on the RCVS list of Advanced Practitioners since 2015.
We are looking for someone to fit into our friendly team. As well as excellent nursing skills the candidate needs to have good organisational, management and leadership skills and be able to work closely with our existing management team.
Within our larger group IVC there is a lot of charitable work but within our local area we do like to support local charities including the DPJ Foundation, Pembrokeshire Animal Welfare Trust and Pembrokeshire Hospital. Recently we completed a team challenge raising money for Ukraine. We also like to support the local agricultural shows and maintain a presence within the local community.
Location of the Role
This role is based at Prendergast Place Farm surgery, but there may be occasions when duties at the branch surgeries will be required.
Hours of Work
37.5 hours per week, averaged, within the hours of 8am-7pm weekdays and 8.30am-1.30pm on Saturdays on rotation and out of hours on call rota. Overtime may be required and will be taken as time in lieu.
Lines of authority
- Responsible to the Directors.
- Responsible for nursing staff, ANAs and kennel staff
- To organise nurse rotas, holidays and sickness cover
- To organise and maintain effective stock control of consumables
- To oversee nursing staff and ensure all work is carried out to a high standard, especially with respect to legal processes (GDPR, RCVS Codes of Conduct for example)
- To monitor the appearance of the prep room, theatre and kennels in relation to cleanliness and maintenance issues and notify the directors or practice coordinator of any problems
- To participate in, then subsequently organise and run, nurses’ annual reviews
- To discuss, plan and coordinate staff training, within a budget and in accordance with the practice’s needs
- To communicate with the nursing team on issues concerning protocols and performance, in accordance with the practice’s needs
- To attend management meetings
- To communicate the needs and concerns of the nursing team to the management team
- To attend practice meetings, and present topics when relevant
- To organise and chair monthly nurse meetings
- To undertake general nursing duties including out-of-hours
- To promote the practice, its services and its products to clients and the public
- To maintain own knowledge of employee handbook and relevant protocols, to be able to inform others in the team
- To organise, delegate and participate in induction training of new staff members in the nursing team, in accordance with practice policies, including documentation of induction
- To participate in the recruitment process of new nursing staff
- To oversee the implementation of clinical protocols and ensure all nursing staff receive the correct training
- To oversee nurse clinics and consultations, working towards a consistent and excellent standard of patient care and client communication within the whole team
- To oversee the management of waste control including drug disposal, cremation services
- Problem–solving in relation to day-to-day issues eg equipment repairs
- To oversee the use, training and maintenance of the laundry equipment
- To oversee the use and maintenance of surgical equipment
- To maintain practice hygiene standards
- To oversee the promotion of excellent pre-, intra- and post-op care to patients including client communication
- To oversee the nursing of in-patients, ensuring excellent care, handling and record keeping at all times
Knowledge and Skills Required
- A sound knowledge of practice protocols and policies
- Clinical Coach
- A sound knowledge of the RCVS Code of Conduct for Veterinary Nurses
- Good nursing skills
- Good staff management skills
- Competence in the use of the Practice Management System and adjunctive computer programs such as word processing, databases
- Up-to-date knowledge of practice services and products
- Sound knowledge of common veterinary terms
- Familiarity with veterinary drugs
- Working knowledge of veterinary treatments and operations
- An understanding of the referral services (eg Hydrotherapy, Advanced Surgery, ECG) we offer and how to facilitate them
- Sound clinical knowledge of areas relevant to nursing services
- An awareness of costs and practice profitability, and practice protocols in relation to budgeting and spending
- Attendance at in-house meetings and training sessions
- Attendance at appropriate external training courses
- A willingness to learn new skills for personal and professional development is essential
- Level 2 Team Leader qualification (or similar, or working towards)
- Undertaking at least the minimum of RCVS annual CPD hours